Intel HD Graphics (video cards) drivers for Windows Hi Amy, No, the product is still with the manufacturer. Hope you were able to find the source of the issue. Maxime, were you able to find more results on your investigation? I will tell when I have more information. Yes, please Maxime let me know how it goes. I will let you know when I have more information. Hi Amy, No, we weren’t able to resolve this case. All forum topics Previous topic Next topic. Remotely I can connect and see the Creator’s update has been installed For any solution, please let me know. Please do not share Intel or third-party confidential information here. This community is designed for sharing of public information. For more complete information about compiler optimizations, see our Optimization Notice. We will have to wait for the results of the computer manufacturer. Could it be possible that the hyperthreading creates this kind of issue if the BIOS fix is not applied? The whole PC is now going to the manufacturer for repair. The PC is going to come back to our Lab for investigation. No, we weren’t able to resolve this case. Does the same behavior happen when you use the Search automatically for updated driver software option and select one of the drivers listed? Have you tried installing one of our drivers using the “Have Disk I can share with you the steps in case you have not tried this. I will try to get the customer to reinstall his OS on Win 10 64 bits without Creator’s update to see if it comes from this but he is in remote location which isn’t facilitating the problem. The only way to have this gone is to roll back to Microsoft driver Any idea? Please click the verification link in your email. Sorry, you must verify to complete this action.
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